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Fishing for Fraud

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RECORDING PHONE CALLS AND CONVERSATIONS: State by State Consent Laws

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MAKING THAT FIRST COMMUNICATION COUNT – Statements

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Investigating Suspicious Marine Losses – A Claims Perspective on Interviewing

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GETTING IT RIGHT THE FIRST TIME Taking Quality Recorded Statements

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Interviewing the Subconscious

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The Good, the Bad, and the Ugly – The Art of Bluffing

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Asking the Right Questions – Fighting Fraud with the Examination Under Oath

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